Frequently Asked Questions

To order online, complete an online consultation. During the consultation, you will provide information about your symptoms, medical history, and general medical information, such as your blood pressure and weight. This consultation takes less than 5 minutes to complete and will help make sure you're getting the right treatment.

One of partner licensed doctors will then review your information and evaluate which treatment is appropriate for you. If a prescription is appropriate, your treatment will be shipped to your chosen delivery address.

Your consultation will be sent directly to one of our healthcare providers. If your chosen treatment is appropriate for you, you will be issued a prescription. Your prescription is then forwarded to our pharmacy, where your medication will be dispensed and dispatched for delivery.

Yes. All SpeedyHealth orders include a medical consultation, a prescription and shipping. There are no additional costs. We believe in providing a safe and easy-to-use service.

Yes, you can! Call 1-844-551-3955 and one of our friendly customer service representatives will be happy to help place an order for you.

No, you will have to complete a separate consultation for each condition or medication.

Unfortunately not. It can be wasteful and potentially dangerous to purchase large quantities of medication.

We offer a variety of package sizes to suit your needs, but if you have any questions or exceptional circumstances, get in touch with us and we'll be happy to help.

We accept order cancellations as long as your treatment has not been dispensed by the pharmacy. If you would like to cancel your order, please contact our customer service team by phone, live chat or email.

If your order has not yet been dispensed, we can arrange for a full refund to be issued. If your treatment has already been dispensed, we are no longer able to cancel the order. It will be delivered to the requested address.

If the physician decides to prescribe the treatment, they will issue an electronic prescription ('e-prescription'). The e-prescription, once issued, will be transmitted electronically to the pharmacy/pharmacies, which will dispense the medicines.

We accept payment from MasterCard, VISA, Maestro and American Express.

We can only accept payment from one card at this time.

We do not accept returns as these products cannot be reused. If your order arrives damaged or appears to have been opened, get in touch with our customer service team as soon as possible.

Please dispose of unwanted medication responsibly by taking it to a drug take back site.

If the payment fails, you will receive an email with a link to correct it.

If you believe your order has been damaged or opened, please contact our customer service team immediately.

Feeling unsatisfied with your SpeedyHealth experience? Send us an email at [email protected]. Our certified specialists will address any concerns you have.